At EzitMall, our Shipping Policy incorporates three distinct shipment conditions, each governed by its corresponding set of guidelines. Our product inventory is conveniently housed in either our USA Stock or Chinese Stock. Please review the details below before placing your order.

1. Products Available in USA Stock or Chinese Stock

USA Stock
Handling Time: 1–3 business days.
Packing: Conducted locally in the U.S.
Shipping Duration: 3–7 business days (domestic).

Chinese Stock
Handling and shipping times vary depending on the product and destination.
Please contact us directly for accurate delivery estimates or specific inquiries.

Note for International Buyers
Customers outside the U.S. are responsible for postage fees and customs tax.
International shipments are generally dispatched from our Chinese stock to help reduce fees.
Tax-free shipping is available to the UK, European Union, Canada, South Africa, and UAE.
For further details, please contact us or your local customs office.

2. Customized and Pre-Ordered Products

Processing time for customized and pre-ordered products varies depending on customer requirements.
Once customization is complete, additional shipping time is estimated at 7–15 business days.
We recommend contacting us for clarification before placing a custom or pre-order.

3. Product Upgrade Service

This service is available only through our Chinese store.
Processing time depends on the complexity of the upgrade.
After the upgrade, shipping typically requires 7–15 business days.

Shipping Costs

For most products, shipping fees are automatically calculated at checkout.
For international buyers, please contact us prior to ordering for precise shipping fee information.
Customs duties and taxes may apply in some countries. We encourage you to consult your local customs office for specific details.

Countries We Ship To

We ship worldwide.
For destinations outside the U.S., we kindly ask customers to confirm with us before placing an order.
This helps us coordinate with our logistics partners to ensure smooth delivery.

Questions & Support

If you have any questions about shipping, please feel free to contact us:
Email: support@ezitmall.com

We sincerely appreciate your trust in EzitMall, and we are committed to providing a smooth and reliable shipping experience.