Privacy Policy

Last updated: September 24, 2025

This Privacy Policy describes how EzitMall (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Contact

If you have any questions about this Privacy Policy, or if you would like to make a complaint, please contact us at:
Email: support@ezitmall.com
Address: 9309 Elm Vista Dr, Downey, CA 90242, United States

Collecting Personal Information

When you visit EzitMall, we collect certain information about your device, your interaction with the site, and information necessary to process your orders. We refer to this data as “Personal Information.”

Device Information

  • Purpose: To load the site accurately and perform analytics to optimize performance.

  • Source: Automatically collected using cookies, log files, web beacons, or tags.

  • Shared with: Our processor WooCommerce.

  • Data collected: Browser version, IP address, time zone, cookie data, pages viewed, and interaction details.

Order Information

  • Purpose: To process your order, arrange shipping, issue invoices, communicate about your order, prevent fraud, and provide customer service.

  • Source: Collected directly from you.

  • Data collected: Name, billing/shipping address, payment details, email address, and phone number.

Customer Support Information

  • Purpose: To provide after-sales support and resolve issues.

  • Source: Collected from you via email or web forms.

Minors

Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information only with trusted service providers to fulfill your orders and operate our store.

  • WooCommerce: Powers our online store. Learn more about WooCommerce’s privacy practices here.

  • We may also share data when required by law or to protect our rights.

Behavioural Advertising

We may use your Personal Information to deliver personalized advertising and improve marketing relevance.

Using Personal Information

We use your information to:

  • Provide and deliver our products and services.

  • Process payments securely through PayPal.

  • Communicate with you about your order.

  • Offer updates, promotions, and relevant content.

Lawful Basis (for EEA Residents)

If you are in the EEA, we process your data under these lawful bases:

  • Your consent.

  • Contract performance.

  • Legal compliance.

  • Legitimate business interests that do not override your rights.

Retention

We retain your Personal Information only as long as necessary for business, legal, or tax purposes. You can request deletion of your data at any time by contacting us.

Automatic Decision-Making

We do not engage in automated decision-making that significantly affects users.
WooCommerce may use limited automation for fraud prevention, such as temporary blacklists for IP addresses or credit cards with repeated failed transactions.

Selling Personal Information

As required by the California Consumer Privacy Act (CCPA), EzitMall does not sell your personal information for profit. However, limited sharing with service providers for processing may occur.

Your Rights

Under GDPR (EU/EEA):
You have the right to access, correct, or erase your Personal Information, and to request data portability. To exercise these rights, contact us via email.

Under CCPA (California):
You have the right to know, access, or delete your Personal Information. You may also appoint an authorized agent to submit requests on your behalf.

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep your cart active, and analyze usage patterns.

  • Session cookies: Temporary, deleted when you close your browser.

  • Persistent cookies: Stored on your device to recognize your preferences next time.

  • Third-party cookies: Used for analytics and advertising (e.g., Google, Facebook).

You can disable cookies in your browser settings, but some features may not function properly.

Do Not Track

Because there is no consistent industry standard, EzitMall does not alter data collection in response to “Do Not Track” browser signals.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last Updated” date.

Complaints

If you have a complaint, please contact us directly by email.
If you are in the EU and are not satisfied with our response, you have the right to contact your local data protection authority.

Contact for Support

For defective items, refund issues, or assistance with your order:

  • Email: support@ezitmall.com

  • Phone: +1 909-939-2456

  • Office Address: 9309 Elm Vista Dr, Downey, CA 90242, United States

  • Support Hours: Monday – Sunday | 09:00 AM – 7:00 PM (GMT)