Payment Methods

At EzitMall, we are committed to providing a safe, secure, and seamless payment experience. This Payment Policy outlines the accepted payment methods, processing guidelines, and related conditions for transactions made on our website.

Accepted Payment Methods

We currently accept payments through the following methods:

  • PayPal: Allows you to pay directly with your PayPal balance, linked bank account, or credit/debit card.

  • Stripe: Securely processes all major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others.

Currency

  • All transactions are processed in USD ($) unless otherwise specified.

  • For international customers, your bank or card provider may apply currency conversion rates and fees, for which EzitMall is not responsible.

Payment Security

  • All payments are processed through SSL-encrypted gateways to ensure your financial data remains safe and confidential.

  • EzitMall does not store or have access to your complete credit card details. Payment information is handled directly by PayPal or Stripe.

Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.

  • If you do not receive a confirmation within 24 hours, please contact our support team.

Failed or Declined Payments

  • In cases where a payment fails or is declined, please verify your payment details and try again.

  • Your bank or card issuer may decline a transaction for various reasons, such as insufficient funds, incorrect details, or security checks.

  • If issues persist, we recommend contacting your card provider or PayPal directly.

Fraud Prevention

  • For your security and to prevent fraud, EzitMall reserves the right to request additional verification or identification before processing certain transactions.

  • Orders suspected of fraudulent activity may be canceled and refunded.

Refunds for Payments

  • Refunds are processed using the original payment method used at checkout (PayPal or Stripe).

  • Please allow several business days for refunds to appear on your bank or card statement, depending on your financial institution’s processing time.

Payment Disputes

  • If you believe an unauthorized transaction has occurred, please contact us immediately.

  • For PayPal payments, you may also open a dispute directly through your PayPal account.

  • For Stripe payments, please coordinate with your card issuer for chargeback procedures.

Contact Us

For any questions or concerns regarding payments, please contact our Customer Support:

At EzitMall, your trust and security are our top priority. We thank you for choosing us and for shopping with confidence.